When you choose CitrusWow! you can be assured that we are totally committed to customer service. Please notify us within 14 days if you have a concern with our duct cleaning, furnace cleaning, upholstery cleaning, or carpet cleaning services. We will re-service the areas in question at no additional charge. Nobody is always perfect, we understand. CitrusWow! service is worry free. We carry $2,000,000 of commercial general liability insurance. We are FULLY insured. If we damage your property, it will be repaired upon payment of your original cleaning contract. If one of our employees damages your property beyond repair, you will receive an amount equivalent to the current actual cash value of the item in question. We are, and always will be, committed to total customer satisfaction.